- Terms and Conditions for Landscape Design and Gardening Services – Egypt
- These Terms and Conditions outline the policies and responsibilities associated with our landscape design and gardening services in Egypt. By engaging our services, clients agree to these terms. Please read them carefully before proceeding.
- 1. General Provisions
- 1.1. These Terms and Conditions govern all projects related to landscape design, garden creation, and maintenance services provided by our company.
- 1.2. By signing a contract or agreement with us, the client confirms that they have reviewed and accepted these terms.
- 1.3. The company reserves the right to update or amend these Terms and Conditions at any time, with prior notice provided for any significant changes.
- 1.4. Our services are offered in compliance with Egyptian environmental laws and regulations.
- 2. Scope of Services
- 2.1. The company provides a range of services, including:
- Landscape design consultation and planning
- Installation of gardens, lawns, and other outdoor features
- Ongoing garden maintenance and care
- Irrigation system design and installation
- Hardscape construction (e.g., patios, pathways)
- Planting and soil improvement
- 2.2. Specific services and project details will be outlined in a formal agreement with the client.
- 2.3. Any additional services requested outside the agreed-upon scope will be subject to additional charges.
- 3. Consultations and Proposals
- 3.1. Initial consultations may include site assessments and design discussions to determine the client’s preferences and project feasibility.
- 3.2. The company will provide design concepts or proposals tailored to the client’s requirements.
- 3.3. All design proposals remain the intellectual property of the company until full payment is received.
- 3.4. Any significant changes to the approved design requested by the client may incur additional fees.
- 4. Fees, Payments, and Deposits
- 4.1. Service fees are determined based on the scope, complexity, and size of the project.
- 4.2. A deposit of 50% of the total project cost is required upon signing the contract. Work will not commence until the deposit is received.
- 4.3. The remaining balance must be paid upon project completion unless otherwise agreed in writing.
- 4.4. Payments can be made via bank transfer, credit card, or other approved methods.
- 4.5. Late payments may result in additional fees or suspension of services until payment is received.
- 5. Project Timelines and Execution
- 5.1. Project timelines are estimates based on normal working conditions and material availability.
- 5.2. Delays caused by unforeseen circumstances, including adverse weather, supplier issues, or client changes, are not the responsibility of the company.
- 5.3. The client must provide access to the site as agreed upon in the project schedule. Failure to do so may result in delays or additional charges.
- 5.4. The company will ensure that all work is performed to professional standards and will strive to meet client expectations.
- 6. Materials and Plants
- 6.1. The company sources high-quality plants, soil, and materials for all projects.
- 6.2. Clients will be informed of any plant species or materials that may not be readily available and offered suitable alternatives.
- 6.3. The company does not guarantee the survival of plants after installation unless maintenance services are included in the contract.
- 6.4. Irrigation systems or other necessary installations will be recommended to ensure plant longevity.
- 7. Maintenance and Warranties
- 7.1. Maintenance services, if included, will be outlined in the agreement. Maintenance typically covers tasks such as pruning, weeding, watering, and pest control.
- 7.2. The company offers a limited warranty on plants and installations under specific conditions, such as proper care and use of irrigation systems.
- 7.3. The warranty does not cover damages caused by extreme weather, negligence, or unauthorized modifications by the client.
- 8. Client Responsibilities
- 8.1. The client is responsible for providing accurate information about the site and any specific requirements.
- 8.2. Clients must notify the company of any underground utilities, restrictions, or potential hazards on the site.
- 8.3. The client must comply with payment schedules and provide access to the site as agreed.
- 8.4. Any disputes or concerns regarding the project should be communicated promptly to the company for resolution.
- 9. Limitation of Liability
- 9.1. The company is not liable for damages or losses caused by factors beyond its control, including natural disasters or unforeseen site conditions.
- 9.2. The client assumes responsibility for ensuring the safety of the site once the project is completed.
- 9.3. The company is not responsible for damages to underground utilities or pre-existing site features unless explicitly noted in the agreement.
- 10. Cancellation and Refunds
- 10.1. The client may cancel the contract before work begins, subject to a cancellation fee of 20% of the total project cost.
- 10.2. Deposits are non-refundable once materials have been purchased or work has commenced.
- 10.3. The company reserves the right to cancel the contract in case of non-payment or repeated breaches of these terms by the client.
- 10.4. In case of cancellation by the company, the client will be refunded for services not yet rendered.
- 11. Privacy and Confidentiality
- 11.1. Personal and project-related information shared by the client will be treated with strict confidentiality.
- 11.2. The company may use project images for promotional purposes unless the client requests otherwise in writing.
- 11.3. No client information will be shared with third parties without prior consent, except as required by law.
- 12. Governing Law and Disputes
- 12.1. These Terms and Conditions are governed by the laws of Egypt.
- 12.2. Any disputes will be resolved through negotiation or mediation.
- 12.3. If disputes cannot be resolved amicably, they will be referred to the courts of Egypt.
